Retention · Coaches and gyms

See them slipping before they cancel.

Attendance, logged sessions and check-ins roll up into an adherence score. When a client goes quiet, a flag is raised, a task lands with their coach, and an automation can reach out. The dashboard shows who needs you today.

WHAT IT DOES

Retention and automations, in detail.

Adherence per client over 7, 30 and 90 days, ranked, with streaks.
Risk flags for missed sessions, reported pain, poor sleep and more, with severity.
An at-risk list on the coach and owner dashboards with one-tap reminders.
Tasks for coaches: call, message, review plan, adjust program, with due dates.
Automation presets: daily check-in, weekly review, weigh-in, photos, missed-check-in nudge, win-back after seven quiet days.
A retention calculator on this site to see what a small gain is worth.

HOW IT RUNS

Three steps, every week.

01

Signal

Attendance, session logs and check-ins feed the score. No manual tagging.

02

Flag

A quiet client is flagged with a reason and a severity, and a task lands with the coach.

03

Act

Send the reminder, make the call, or let the win-back automation go first.

THE REAL THING

Retention and automations on screen.

Captured from the live app on a demo account.

gymciety.net
Client adherence ranking with 30-day scores and streaks
Adherence, ranked. Who is training, who is slipping, before they tell you.
Coach home on iPhone: today's sessions, active clients, pending check-ins and clients needing attention
Your day on your phone: sessions, check-ins waiting, who to chase.
Gym weekly class schedule on iPhone
The week's classes, capacity and coach, from the owner's pocket.
Coach client roster on iPhone
Your whole roster, searchable, in one place.

Real screenshots of the product on a demo account. Names and figures are sample data.

FAQ

Straight answers.

Does it message clients automatically?

Only through automations you switch on, each with a clear trigger. Nothing runs until you add it.

How is adherence calculated?

From planned versus completed sessions, class attendance and check-in completion over the window you pick.

Can the owner see coach-level retention?

Yes. The team view shows clients, sessions, adherence and at-risk counts per coach.

Related: Client check-ins · Messaging · Program builder · All features

NEXT STEP

Try it for a week.

Seven days free on coach plans. Gyms can book a demo.

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