Privacy Policy

We collect only what we need to run the coaching app: your account details, the workouts you log, the messages you exchange with your coach or client, and basic diagnostics to keep the app stable. We do not sell your data, we do not share it with advertising networks, and we do not track you across other apps or websites.

“Gymciety,” “we,” “us” refers to the team operating the Gymciety platform. You can reach us at support@gymciety.net for any privacy question.

Account information. Email, full name, and the account type you pick at signup (coach, client). Used to identify your account and to route you to the right experience.

Coaching content. Workouts you log (sets, reps, weights), check-in answers, body measurements, progress photos you choose to upload, nutrition entries, and messages you exchange with your coach or client. Used to provide the core coaching features of the app.

Identifiers. A user ID we generate when your account is created. Used to associate your data with your account inside our database.

Device & diagnostics. Crash data and basic device information (OS version, app version). Used to diagnose bugs and improve reliability. Not linked to a persistent advertising identifier.

Payment information. Subscription purchases on iOS are processed by Apple under their privacy policy. We receive a receipt confirming the purchase but never see your card or Apple ID password. Subscriptions purchased on the web are processed by Stripe under their privacy policy; we receive a customer reference but never see your card details.

• To provide the app’s core features: workouts, nutrition, messaging, scheduling, progress tracking.
• To authenticate you and protect your account.
• To deliver push notifications you have opted into (e.g. a message from your coach).
• To process subscription billing through Apple and/or Stripe.
• To diagnose crashes and improve reliability.
• To respond when you contact support.

We do not use your data for advertising. We do not perform cross-app or cross-site tracking. We do not sell your data.

Your coach (if you are a client). Coaches can see the workouts, check-ins, nutrition entries, photos, and messages you submit to them. That is the point of the app.

Your clients (if you are a coach). Clients can see the workouts and messages you send them. They cannot see your other clients.

Service providers. We use Supabase to host our database, Apple App Store and Stripe to process payments, and Resend to send transactional email. These providers process your data on our behalf under their own privacy commitments.

Nobody else. We do not share your data with advertisers, data brokers, or unrelated third parties.

We keep your account data for as long as your account is active. If you delete your account, your coaching content (workouts, messages, photos) is deleted within 30 days. Some records may be retained longer where required by law (e.g. payment records for tax purposes).

You can request a copy of your data, ask us to correct it, or delete your account at any time. Email support@gymciety.net from the address tied to your account. You can also delete your account directly from the app’s Settings screen.

Gymciety is not directed to children under 13 and we do not knowingly collect data from them. If you believe a child has created an account, email us and we will delete it.

We use industry-standard practices to protect your data: HTTPS for all traffic, encryption at rest, row-level security in our database, and short-lived authentication tokens. No system is perfectly secure; if you spot a vulnerability, email us and we will fix it.

We will post any material change at this URL and update the effective date above. Continued use of the app after a change means you accept the updated policy.

Privacy questions, data requests, or anything else: support@gymciety.net.